Safe Guarding and Risk Assessment

Safe Guarding & Risk Assessments

Safe Guarding

At SESMA Martial Arts UK we are committed to providing a safe and healthy environment in all club related activities for our instructors and students.  

We believe that our students and instructors should be given equal opportunities, free from bullying, abuse, or any other form of unacceptable behaviour.

We are proud to say that we continually annually achieve the “Sport England Safeguarding Code in Martial Arts” which demonstrates our ongoing commitment to safer sport.

Parents can read about why this is so important to us here: https://www.safeguardingcode.com/parents

Wayne Baker

Master Wayne Baker
Designated Safeguarding Lead DSL

07739914684
wayne@sesma.co.uk

Lynda Thomas

Lynda Thomas
Designated Safeguarding Lead DSL

07874668617
lyndathomas.home@gmail.com

Safeguarding code in martial arts logo

Useful Numbers

Norfolk Council Council  Safeguarding Team can be contacted on 0344 800 8020

You can contact
Childline Website HERE.
Childline 0800 1111

NSPCC Website HERE
NSPCC 0808 800 5000

The Anne Craft Trust has a page of useful safeguarding contact information at HERE

SESMA Complaints Procedure

SESMA Martial Arts UK are committed to providing a professional service to our students, children/young people, adults and parents/carers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have 28 days to consider your complaint.
What will happen next?

1. We will send you a letter/email acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.

2. We will then investigate your complaint. This will normally involve passing your complaint to a member of the management team and/or welfare officer who will review your complaint and speak to the member of staff who acted for you.

3. We will then invite you to a meeting to discuss and hopefully resolve your complaint. We will do this within 14 days of sending you the acknowledgement letter.

4. Within three days of the meeting, we will write to you to confirm what took place and any solutions agreed with you.

5. If you do not want a meeting or it is not possible, we will send you a detailed written reply to your complaint, including suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.

6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for someone unconnected with the matter.

7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.